Contact Us
We are here to help. Whether you have a question about cash back, need help with a coupon code, or want to explore a partnership, reach out and we will get back to you as soon as possible.
Frequently Asked Questions
How does cash back work?
When you click through iSwees to visit a partner store, we earn a commission on your purchase. We pass the majority of that commission back to you as cash back. You pay the same price you would normally pay.
How long does it take to receive cash back?
Cash back is typically confirmed within 30 to 90 days after your purchase, depending on the store return policy and verification process.
Can I use coupon codes with cash back?
In most cases, yes. You can combine our coupon codes with cash back offers. However, some stores may have restrictions. Always check the specific store terms.
What if my cash back is missing?
If you believe your cash back was not tracked correctly, contact us at [email protected] with your order details and we will investigate.
How do I become a partner store?
If you run an online store and want to be listed on iSwees, email [email protected] with your store details and we will review your application.
Response Time
We aim to respond to all inquiries within 24 to 48 hours during business days. For urgent matters, please include "URGENT" in your email subject line.
Get in Touch
Have a question about your cash back, need help with a coupon code, or want to partner with us? We are here to help. Our support team typically responds within 24 hours on business days.
Common Questions
How long does cash back take to appear? Cash back is typically tracked within 24-48 hours of your purchase and becomes available for withdrawal after the store confirms the order, usually within 30-90 days.
My coupon code did not work. Coupon codes may have specific terms and conditions. Check the expiration date and minimum purchase requirements. If a verified code fails, please report it and we will update our database.
How do I withdraw my cash back? Once your cash back balance reaches the minimum threshold, you can withdraw via PayPal, bank transfer, or gift cards through your dashboard.
For Business Partners
Interested in listing your store on iSwees? We welcome partnerships with retailers of all sizes. Contact us to discuss commission rates, promotional opportunities, and featured placement on our platform.